About

Hi! I'm Holly! Baking, cooking and candy making has been passed down through my family for generations. My mother, Vera started teaching me as soon as I could stand and hold a spoon. I loved spending countless hours in the kitchen with her watching her create beautiful cakes and baked goods for others.

 I've now been baking for 35+ years and vegan baking for eight. My mother has passed away, but it makes me incredibly happy to share my family's recipes in a veganized version for all of you.

Everything I create is fully vegan and free from dairy, eggs, honey, gelatin, and animal-derived colors or decorations. 

Faq

Delivery & Pickup:

  • If delivery was chosen on checkout, I will personally deliver your item within my 10 mile radius. If you need an item delivered outside of this window, please contact me as I may be able to help.

  • I will deliver your item to the address specified on your order form for the stated time.

  • I will follow any instructions you have provided on your order form for delivery, but cannot be held responsible for any items once they are delivered.

  • Pickup is easy! Just pull into the driveway and we'll meet you at the door with your items.

  • When picking up your items (especially cakes), a flat surface for the item to travel on is essential. I cannot be responsible for any item that meets an early demise due to unfortunate circumstances. (please see refunds/exchanges below).

  • Since I am a home business and have other obligations, an item must be picked up within a 1/2 hour of the time stated on the order form. If the item is not picked up and I have not received any communication from you (email, text, phone call), your order may be cancelled and your money will not be refunded.

Ordering: 

  • All my baked goods are baked to order, so I kindly request that all orders be placed 24 hours in advance when possible. If you need your item sooner, please contact me to ensure I can create it for you in time.

  • All items must be paid in full when ordered.

Cancellation Policy: 

  • Cancellations and full refunds are permitted only within 8 hours of pickup or delivery time. Since I bake each and every item to order, be aware that if your cancellation comes sooner than 8 hours of pickup or delivery, I will not be able to issue a full refund.

 Refunds/Exchanges:

  • It's understandable that tastes differ, so if you are unsatisfied with your item you may return it for a full refund within 24 hours of the delivery or pickup time. If the time frame falls outside of the 24 hour window, a refund will not be issued.

  • Refunds or exchanges will not be granted for any item that falls victim to the hand of the purchaser, friends or family. (See travel instructions above).

Important Information

I am a legal home-based bakery and always adding products to my site, but if there is something you seeking, feel free to contact me with questions.

All items are baked to order and can be delivered, picked up or shipped within NYS. At this time I do not have a physical store with pre-made items available.

ADDRESS

100 Bastian Rd.

Rochester, NY 14623

HOURS

9am-6pm for delivery and pickup.

Order online anytime

CONTACT

call or text: 585-736-1311

hollybcakery@gmail.com

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