About

Welcome to Hollycake House!

Hollycake House is a fully vegan bakery & cafe with gluten free options. 

We feature specialty coffee, breakfast, lunch, and a fully stocked vegan bakery section.  More gluten free and allergy free baked goods can be found for order on our Order Online page.

Where are we located?

We are located in East Rochester, NY

Our address is 300 Main Street, Suite 25

East Rochester, NY 14445

Our door is in the BRICK Techniplex BUILDING off East Elm Street directly ACROSS from 122 East Elm Street

History

Hi! I'm Holly! Baking, cooking and candy making has been passed down through my family for generations. My mother, Vera started teaching me as soon as I could stand and hold a spoon. I loved spending countless hours in the kitchen with her watching her create beautiful cakes and baked goods for others.

 I've now been baking for 35+ years and vegan baking for nearly a decade. 

Everything I create is fully vegan and free from dairy, eggs, honey, gelatin, and animal-derived colors or decorations. 

Holly was working as a full time nurse when she started Hollycake House as a home baking business in April 2020 in Rochester, NY.

She started selling fully vegan cakes online, then due to demand, began adding gluten free and allergy free options to the menu. The business grew exponentially over it's first year and Holly's husband Charles joined her to open their first fully vegan cafe & bakery in East Rochester, NY.

Today they invite you to step into their fully vegan space and enjoy everything they have to offer from baked goods, to specialty coffee and drinks, to food and grab & go items.

Faq

Pickup:

  • Pickup is at our new location at 300 Main Street, Suite 25, East Rochester, NY 14445 (We are off East Elm St).

  • When picking up your items (especially cakes), a flat surface for the item to travel on is essential. We cannot be held responsible for any item that meets an early demise due to unfortunate circumstances. (please see refunds/exchanges below).

  • Custom orders and web-ordered items (baked goods) must be picked up by our closing time. If the item is not picked up by close of day, it may be picked up the next business day.

Bakery Ordering: 

  • All website orders must be ordered 48 hours in advance and custom orders must be placed 5 days in advance. If you need your item sooner please contact us, but there are no guarantees.

  • All website orders must be paid in full when ordered and custom orders will be invoiced and must be paid by date stated on invoice.

Bakery Cancellation Policy: 

  • Cancellations and full refunds are permitted only within 12 hours of pickup time. All website items and custom goods are baked to order. If your cancellation comes within 12 hours of stated pickup time, we will not be able to issue a full refund.

 Refunds/Exchanges:

  • It's understandable that tastes differ, so if you are unsatisfied with your item you may return it for a full refund within 24 hours of the delivery or pickup time. If the time frame falls outside of the 24 hour window, a refund will not be issued.

  • Refunds or exchanges will not be granted for any item that falls victim to the hand of the purchaser, friends or family. (See travel instructions above).